Legal
Privacy Policy
Last updated: 20 July 2026
Thalvion Solutions Ltd("Thalvion", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information across our websites and products.
1. Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, request a demo, or apply for a role — including your name, company, email address, phone number, and any information you choose to share in a message. We also collect usage data automatically through cookies and analytics tools, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to respond to enquiries, provide and improve our services, communicate product and company updates, comply with legal obligations, and safeguard the security of our platform and clients.
3. Legal Basis for Processing
Where applicable under the UK GDPR and EU GDPR, we process personal data on the basis of your consent, the necessity of processing for a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business.
4. Data Sharing
We do not sell personal data. We may share information with vetted service providers who support our operations (such as hosting, analytics, and customer support platforms) under contractual confidentiality and data protection obligations, or where required by law.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law, after which it is securely deleted or anonymised.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
7. Security
We maintain administrative, technical, and physical safeguards designed to protect personal data against unauthorised access, disclosure, alteration, and destruction.
8. International Transfers
As a global organisation, we may transfer personal data across borders. Where we do, we rely on appropriate safeguards such as Standard Contractual Clauses to ensure an adequate level of protection.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated through our website or by direct notice where appropriate.
10. Contact Us
Questions about this policy can be directed to contact@thalvionsolutions.com, or by post to 5 Brayford Square, London, United Kingdom.